SharePoint User Adoption and Training
OFFICE 365 ADOPTION CHALLENGES
Users' confusion
Poor user adoption strategy
Lack of effective training and support tools
OFFICE 365 ADOPTION & TRAINING
User adoption can often be the largest challenge organizations face when implementing business tools in SharePoint.
For some companies SharePoint is a new tool, and for others, an existing tool that constantly grows to meet evolving business needs. In either scenario your business will encounter challenges due largely to the diversity in each employee's past experiences with SharePoint. Some employees may have a lot of experience, while others may have never even heard of SharePoint. Additionally, some employees work with digital tools on a regular basis throughout their workday, while others may not access a computer or even email on their phone on an average day. This creates a wide spectrum of users. Your SharePoint user adoption strategy needs to cater to the whole spectrum, carefully considering the needs of each of your employees.
THE SECRETS OF OFFICE 365 ADOPTION SUCCESS
User adoption can be frustrating for your IT Department, but keep in mind that it is equally as frustrating for your users. Every action you can take to be patient with your users and accepting of their challenges will help you connect, and it's these connections that will ultimately drive success for your business.
1
Providing Value for your Users
All the user adoption tactics in the world cannot save your SharePoint site if it is difficult to use and doesn'tadequately perform the business functions your business depends on.
2
Selling SharePoint to Your Users
If you want your users to commit to SharePoint, they need to know exactly what it has to offer them. You must sell SharePoint to each user - they are your customers.
3
Thinking Agile with Incremental Implementation
With Agile project methodologies the users get to start using
the SharePoint site as new features and enhancements are continually developed. New functionalities come in ripples rather than one big tidal wave.
4
Supporting your Users
Throughout the Office 365 adoption journey each user will encounter issues and ask questions. It's important that answers be easily accessible.
If you can master these four principles, you are well on your way to successful user adoption in SharePoint. IT projects are time consuming and capital intensive. Make sure you are investing in, and devoting enough of your project budget to, user adoption. Without strong user adoption, your project will fail, and you will find yourself back at the drawing board. Even the best tool in the world cannot be successful if no one uses it. Make sure you are applying the right expertise for the right tasks throughout your SharePoint development projects, and don't be afraid to hire external help when you need it.
Download Office 365 Adoption Whitepaper
This VirtoSoftware Whitepaper highlights 4 secrets for User Adoption success in SharePoint.
Interested in SharePoint Adoption and Training?
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WHY CHOOSE VIRTOSOFTWARE FOR
OFFICE 365 USER ADOPTION AND TRAINING?
Trusted Performance
Over 120 brands executed SharePoint migration with VirtoSoftware team.
50+ Pre-Built Products
Our pre-built apps for SharePoint & Office 365 keep
implementation costs low.
Professional Team
Our team of professional analysts and managers has 15+ years experience.
Customer Responsiveness
With the industry-leading retention rate our team ensures success upon the project.
Download Office 365 Adoption Whitepaper
This VirtoSoftware Whitepaper highlights 4 secrets for User Adoption success in SharePoint
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